Frequently Asked Questions

The service is 100% secure because we don’t have access to your private keys.

We simply generate Bitcoin addresses using a public key provided by you!

Ledger and Trezor hardware wallets are both compatible with ShirePay.

See the ‘how to’ guide for additional help.

You can spend received Bitcoin immediately because the Bitcoin payment is sent directly to your chosen hardware wallet

Yes, we are offering free one-to-one set up and support for newbies to the ShirePay system, for a limited time only.

Simply contact us to arrange a time convenient for you.

You simply estimate the amount of turnover you expect per month and then calculate the required fees.

These fees are then paid ‘on account’ and redeemable at any time upon email request.

You can pay your monthly subscription fee by Paypal or Bitcoin

All subscription fees are payable in advance.

You must have a minimum balance of £5 at all times whilst on the PAYG subscription service.

You can cancel your subscription at any time and request any unused balance by email.

Bitcoin fees will be deducted from all refunded ‘on account’ balances.

Yes, you receive 2 months free when paying yearly in advance.

If you decide to leave during that year, you will only be billed the advertised monthly rate per month used.

Yes, we have mirrored sandbox facilities for you to test everything before deploying to production.

Our sandbox facilities uses the Bitcoin TestNet for all transactions.

We are internet based with offices within the United Kingdom governed by the English courts and law.

All services are provided within strict GDPR regulation guidelines and PCI compliance for your added security.

We offer a no quibble, 100% total refund guarantee with all our products and services.

If ShirePay is not as described, or simply not for you, we will gladly refund fees for that billing period.

If you cannot find the answer to your question please, email us